Client Satisfaction Form - d'Oliveira & Associates

Client Satisfaction Form

Our main concern at d'Oliveira and Associates is client satisfaction. Because we care about your opinion, we would like to request a few minutes to ask you a few questions about our service.

Required*

Name*        
Phone      
         
Who is your paralegal?         
1. Please rate your paralegal in the following categories:      
 
Excellent
Good
Fair
Poor
a. Interested in you and your situation
b. Easy to talk to
c. Giving you updates on status of your case
d. Professional
e. Returning your phone calls
         
Any other comments        
       
         
Who is your attorney?                
         
Please rate your attorney in the following categories:        
 
Excellent
Good
Fair
Poor
a. Returning phone calls
b. Interested in you and your case
c. Courteous and Friendly
d. Professional
e. Answering your questions to your satisfaction
         
Any other comments about your attorney?        
       
     

Overall do you feel you are being accurately informed as to the
process and status of your case? Yes  No
    
Would you recommend our service to others? Yes    No   
If not, why not?   
   
    
Is there anything else you believe we could do to improve our services?