Selecting a repair shop after you have been in a car crash can be a stressful experience. There are so many shops to choose from, and you may feel pressured to go to the shop recommended by your auto insurance company. However, under Rhode Island law, you have the right to choose your own repair shop. You will probably have questions about what your options are and which shop you should chose. There are quite a few factors that go into the choice, so it is important to have all the information you need to select the right shop to repair your car. You also want to remember that an experienced Cranston personal injury lawyer can help you through this process and may be able to file a Cranston car accident lawsuit on your behalf to get you compensated for your injuries and damage to your car. Below are several steps to take in making sure you select the right repair shop.
Step 1: Check Out the Shop’s Reputation
Finding a reliable mechanic is crucial! You may want to start this process online by simply looking up the name of the repair shop and reading any reviews that other customers have left. You can also check with the Better Business Bureau (BBB) to see if any complaints have been filed against the company.
Step 2: Check with Friends and Family
Another valuable way to find out if a certain shop is reliable is to check with friends and family who may know of the shop or have had work done there. They will be able to give you the inside scoop about their experiences and what they thought about the overall quality of the work.
Step 3: Ask the Repair Shop if the Work is Guaranteed
Before you decide to have the work done, ask the repair shop whether they guarantee their work, and if so, ask how long the guarantee lasts. A guarantee on the work will give you piece of mind that if something goes wrong, the damage to your vehicle will be corrected.
Step 4: If Something Goes Wrong Report It
If you are not happy with the work performed on your car, you should first try to remedy the situation with the shop who performed the work. You can also contact the insurance company to see if they can offer a remedy. Depending on the issue, you can also report what happened to the Better Business Bureau at: https://www.bbb.org/en/us/ma/.
Contact an Experienced Cranston Car Accident Lawyer Today!
If you or a loved one have been injured in a Rhode Island car accident, contact one of our experienced Cranston car accident lawyers located at 751 Reservoir Ave., Cranston, RI. You may be entitled to receive compensation for your medical bills, lost income and pain and suffering, among other losses. We charge no fee unless you receive an award or settlement. For a free (no obligation) case evaluation, call us at 1-401-275-2039 or toll free at 1-800-992-6878. You may also fill out our contact form online.
Sources:
- http://www.wpri.com/call-12-for-action/consumer-guide/consumer-guide-car-repairs/1048248569
- https://www.consumer.ftc.gov/articles/0211-auto-repair-basics
- https://www.bbb.org/en/us/ma/
Paul d’Oliveira
Attorney Paul d’Oliveira has been practicing personal injury and disability law for over 30 years. He started his personal injury law practice in 1989 with two offices in Fall River, MA and East Providence, RI. Today his firm has 16 offices in RI and Southeastern, MA.
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